Flower City Door Co. Call

Garage door stuck or broken in Rochester?

Call, tell me what it is doing, and I will give you a price range before I drive out.

Call for a price range. Written price before work.

Do this first

  • Do not stand or walk under the door.
  • If the door is up and a spring has broken, do not use the release cord.
  • Do not try to lift a heavy door by yourself.
  • Keep kids and pets out of the garage.

What I fix

Every job is quoted before I start. Call for a price range.

Broken springs

Torsion or extension spring replaced.

Snapped or frayed cable

Cable swapped and the door rebalanced.

Door off its track

Realigned, or the bent track section replaced.

Openers

Repair or replacement of the opener.

Sensors and remotes

Door will not close, or the remote went quiet.

Panels and seals

Damaged panel, weatherseal, bottom seal. Tune-up and lube.

How it works

  1. You call I give you a price range on the phone.
  2. I come and look I inspect the door and give you a written price.
  3. You say yes I fix it and show you the old part.

What I do not do

  • No surprise add-ons.
  • No replacing what still works.
  • No price jump at the door.

Where I work

I travel to you. No shop visit, no storefront.

  • Rochester
  • Greece
  • Irondequoit
  • Henrietta
  • Brighton
  • Pittsford
  • Penfield
  • Webster
  • Gates
  • Chili

Who answers

Flower City Door Co. is a one-person local repair service. When you call, you reach the person who does the work.

Questions

What will it cost?

It depends on the part. A spring is not priced like a sensor. Call, tell me what the door is doing, and I give you a price range on the phone. Before work starts you get the price in writing. If the job changes, I stop and ask first.

How soon can you come?

Tell me when you call. I give you a real arrival window. If I cannot get there soon, I say so and you can call someone else.

What is a torsion spring?

The large coiled spring on the bar above the door. It carries the weight of the door. When it breaks, the door feels very heavy and may not open. It is under high tension, so do not try to fix it yourself.

Do you work on my brand of door or opener?

Most standard home doors and openers, yes. Tell me the brand on the phone. If I cannot help, I will say so.

Is there a charge to come out?

Ask when you call. I tell you any trip charge before I drive out.